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Title
Text copied to clipboard!Mortgage Loan Processor
Description
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We are looking for a detail-oriented and organized Mortgage Loan Processor to join our financial services team. The ideal candidate will be responsible for managing the loan process from application to closing, ensuring all documentation is complete, accurate, and compliant with regulatory and company standards. This role requires strong communication skills, the ability to multitask, and a deep understanding of mortgage lending procedures.
As a Mortgage Loan Processor, you will work closely with loan officers, underwriters, and clients to gather and verify financial information, order necessary services such as appraisals and credit reports, and prepare loan files for underwriting. You will be expected to maintain a high level of customer service while meeting deadlines and ensuring the accuracy of all loan documentation.
Your day-to-day responsibilities will include reviewing loan applications for completeness, verifying borrower information, and ensuring that all required documentation is collected and properly filed. You will also be responsible for identifying and resolving any issues that may delay the loan process, communicating with clients to request additional information, and updating loan files as needed.
To succeed in this role, you should have a strong understanding of mortgage loan products, underwriting guidelines, and federal and state lending regulations. Experience with loan processing software and excellent organizational skills are essential. A background in finance, banking, or real estate is highly desirable.
This is a great opportunity for someone who thrives in a fast-paced environment and is passionate about helping clients achieve their homeownership goals. If you are a motivated professional with a keen eye for detail and a commitment to excellence, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Review mortgage loan applications for completeness and accuracy
- Collect and verify borrower financial documents
- Order credit reports, appraisals, and title work
- Communicate with loan officers, underwriters, and clients
- Ensure compliance with federal and state lending regulations
- Prepare and submit loan files for underwriting
- Track loan progress and update records accordingly
- Resolve documentation issues and follow up on missing items
- Maintain accurate and organized loan files
- Meet processing deadlines and service level agreements
Requirements
Text copied to clipboard!- High school diploma or equivalent; associate or bachelor’s degree preferred
- 2+ years of experience in mortgage loan processing or related field
- Strong knowledge of mortgage loan products and underwriting guidelines
- Familiarity with loan processing software and CRM systems
- Excellent organizational and time management skills
- Strong attention to detail and accuracy
- Effective communication and interpersonal skills
- Ability to work independently and as part of a team
- Understanding of federal and state lending regulations
- Customer service-oriented mindset
Potential interview questions
Text copied to clipboard!- How many years of experience do you have in mortgage loan processing?
- Are you familiar with any loan processing software? If so, which ones?
- Can you describe your experience working with underwriters and loan officers?
- How do you ensure compliance with lending regulations?
- What steps do you take to manage multiple loan files simultaneously?
- Have you ever resolved a documentation issue that delayed a loan? How?
- What is your approach to maintaining accurate loan records?
- How do you handle tight deadlines and high-volume workloads?
- What motivates you to work in the mortgage industry?
- Are you comfortable communicating directly with clients to request information?
